CSS Corp understands what it takes to deliver a superlative customer experience in today’s complex support landscape of new channels, multiple devices and converged technologies. Whether it’s on-premise, cloud-enabled, or mobile-enabled, they are wired to support the connected world. In addition the firm provide end-to-end professional services and solutions.
Technology Support Is In Our DNA
The firm espouses technologies that are futuristic and focus on one core value i.e. providing superior customer experience and shifting from being a vendor to being the preferred partner. The leadership team at CSS Corp is closely connected with their customers’ executive leadership and deeply involved in their business which ensures that the support services offered is completely aligned to their customers’ business goals and strategic objectives. They deliver superlative customer experience, predictable support and make customers’ business future-ready and serve them in the region and language of their choice.
Today, CSS Corp, is a support partner for over 140 clients, including Fortune 1000 enterprises, which count on their expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.
Right now, the firm has around 5500 employees across 13 locations globally and provides support in 17 languages. They plan to recruit another 2500 new employees more. Recently, the firm opened delivery centres at Dalian, China and San Jose, Costa Rica.
“We are determined to pursue opportunities that will allow us to build on our past success and ensure growth that reinforces our position as the leading a global technology support company. With a promising future ahead, we want to become a billion dollar firm,” says Ramesh.