Susan Thaden, President & CEOThe industry is flawed today with a shortage and availability of IT talent for execution of strategic project initiatives. To add to this woe is the in ability to penetrate or customer market share due to legacy systems and/or services delivery channels. The third important gap is the operational efficiency due to antiquated and/or manual processes and tools utilized across the enterprise. To add to all of these is the low customer retention rate due to poor services offerings and/or delivery.
However there is one company which seems to be on the quick dial list of all businesses needing a trustworthy business partner and it goes by the name of Client Resources. Founded and based in the Midwest, CRi has expanded its services, supporting and partnering to get it great for clients across the nation. “We give every client, local or distant, the kind of personalized attention, support and technology innovation to achieve success,” says Susan Thaden, President and CEO of the firm.
CRi has positioned itself well by building and providing a full-service delivery model for IT staffing and professional services to the clients it serves. “As a commitment to our “Get it Great” culture our IT Staffing and Direct Hire division has developed unique processes and dedicated recruiting team for contract staffing and direct hire, that leverage multiple-channels that is referral networks, social media amongst others for identifying and securing top IT talent locally and abroad,” mentions Susan.
CRi’s Solutions division delivers domain expertise, disruptive thinking and technology innovation for assisting clients with achieving strategic business objectives, and more importantly delivering great customer experiences. The domain expertise includes Mobile App Design & Development, User Experience Design, Web & Cloud Application Development and Organizational Development Advisory Services.
CRi is an entrepreneurial and nimble organization that employs passionate, technology driven professionals that bring initiative, flexibility and disruptive un-biased thinking when helping clients solve problems and meet business objectives. The firm utilizes its “Unique Advisory and Alignment” processes to deliver great products and software to clients assisting them in being market leaders.
The premium technology partner has earned the trust of major companies in the insurance, healthcare, banking, payments, engineering and construction industries and caters to the likes of Mutual of Omaha, First National Bank of Omaha, BlueCross BlueShield of Nebraska, TransFirst, Farmers Mutual Hail Insurance, Benaissance, Border States and Kiewit.
A Peek at the Future
With so much accomplished already, CRi is poised for continuous strategic growth in to new geographical markets and service offerings. The three year roadmap is focused on establishing and growing market share in similar geographical markets to the ones the company serves today (i.e. Omaha, Lincoln, Des Moines, Sioux Falls and Fargo). In addition to geographical growth, the company is looking to expand its current Solutions core competencies, by exploring opportunities to become a regional Systems Integrator for global ISVs and c